Terms and Conditions
TERMS AND CONDITIONS
All orders placed with JP USA constitute the acknowledgement and
acceptance of all conditions listed on JPUSACO.COM Price List and
all conditions listed below.
All parts shall remain the property of JP USA until paid in full.
ALL orders shipped to a California Address must pay 8.75% California Sales Tax.
This is required by the California State Board of Equalization. All prices,
materials, design, color, contents included with a product, and product
specifications are subject to change without notice. Some product images may
be shown with optional items that are sold separately.
All Credit Card Orders can only be shipped to a verified Billing Address.
Credit Card Orders will not be shipped until all information are verified and
matched. All other orders (Cashiers Check, Money Order) will not be shipped
until payment has been received in full. All unpaid orders will be cancelled
after 14 calendar days. There is a 12% annual late charge on all unpaid balances. We shall provide a detailed breakdown of the components of all charges assessed and a true copy of each pertinent document relating these charges. Any outstanding balances remaining on the account must be paid in full prior to processing a new sales order.
Depending on the product(s) ordered and the destination of the order, certain
shipping services may not be available. JP USA reserves the right to change
the method of shipping suited to the product(s) ordered and the destination of
the package(s). Shortage and Damage claims must be made within 24 hours of
receipt date. It is the responsibility of the customer/installer to verify the
correctness of size and application of all parts before installation. All claims
for damaged merchandise must be made with the shipping carrier. WHEN ORDER IS
SHIPPEDBY TRUCK, you must inspect the goods at the time of delivery BEFORE
SIGNING THE BILL OF LADING. If driver does not allow inspection of the goods,
MARK BILL OF LADING "POSSIBLE CONCEALED DAMAGE"! Please keep all shipping cartons
and all packing materials for carrier inspection. JP USA cannot initiate any
claims with the carrier. Any refused shipments sent back to JP USA does not
constitute the right to a refund or credit. It is the customer's responsibility
to make all arrangements with JP USA for refused shipments. It is company policy
to charge the customer all freight charges associated with the shipment and a 20%
restocking fee on all products shipped.
All back orders items must be paid in full at the time of order. All back orders and
custom orders will be processed in the most timely and efficient manner possible;
however, JP USA will not be held responsible for delays above and beyond its
control. ETA for product is available at time of ordering.
Any refused shipments sent back to JP USA does not constitute the right to a
refund or credit. It is the customer's responsibility to make all arrangements with
JP USA for refused shipments. It is company policy to charge the customer all
freight charges associated with the shipment and a minimum of 15% restocking fee on all
We at JP USA strive to manufacturer and produce quality fitment products
however we recommend work done to the product not limited to: filling/blocking, shaving, cutting,
prepping, sanding, painting, installing, etc., be done by a trained professional
or a experienced professional body shop to guarantee best results. Please note that any work
done to the product automatically disqualifies the item for return or warranty.
It is the responsibility of the customer to verify the correctness of size and
application of all parts before installation.
All items are warranted to be free from defects in materials and workmanship
at the time of the shipment to you. Warranty claims must be made within 24
hours of receipt date. Failure to do so will result in a waiver of customer's
right to return the merchandise. It is the responsibility of the customer to
verify the correctness of size and application of all parts before installation.
All parts are carefully inspected before being shipped. Parts returned for warranty
will be exchanged or credited at our option. JP USA will not back warranty
request due to shipping damage, improper handling, installation, abuse, neglect,
accidents or competition use. No labor or inconvenience may be included in any
warranty claims. Warranty claims apply to the parts only and do not cover labor,
installation, paint, or other incidental charges. Customer will be responsible
for all shipping and handling fees.
It is the customer's responsibility to retain any and all invoices for their
record and warranty claims.
In the event that a purchase must be returned, please contact a JP USA
representative. Customer must notify JP USA within 24 hours after receiving
merchandise. Failure to do so will result in a waiver of customer's right to
return the merchandise. It is the responsibility of the customer to verify
the correctness of size and application of all parts before installation.
RETURN AUTHORIZATION NUMBER (RMA) must be issued before any returns can be made.
We will not accept any returns without this number. The Return Authorization
Number does not imply a replacement or refund, but only that we will inspect
the merchandise based on your claim. Returns must be sent freight prepaid
and insured by you. A refund, exchange, or core return will not be considered
until all relevant items, hardware, and accessories have been returned to
JP USA. All authorized returns are subject to a minimum of 15% re-stocking fee on all FRP items, and 25% re-stocking fee on all PU items. Original shipping and handling charges are not refundable unless the wrong item was shipped to the customer. For all returned merchandise, freight charges must be pre-paid and insured by customer unless otherwise instructed by JP USA.
All body-kits, aero-kits and accessories have been designed and are intended
for off-highway application. We at JP USA will not be held responsible
for any claims arising from the use of this product. Federal and many state
laws prohibit the removal or modification of safety items in a vehicle
(not limited to mirrors and bumper re-enforcement) used on public highways.
Violation of such laws may subject the owner or user to a fine or penalty.
Installation of this part may void the warranty coverage, if any, on your
vehicle. Vehicles modified by the use of external body modifications may
no longer be lawfully used on public highways. User assumes all monetary
cost and risks associated with these and other import items.
If you should have any questions regarding these terms and conditions,
please feel free to contact us at JP USA at (909) 851-8374 or by email
Thank you for your continued support of JP USA Co., LTD / VIZAGE